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Hi Matt,
thanks for your feedback.
I think that is the problem that registering my account to their (EA´s web page) means to connect to their IP address which Infinify consider like trading by third party.
Anyway, I asked them contacting support to clarify issue with EA´s and they reply me:
We apologize for the confusion, your account was permanently suspended, and you won’t be able to trade in that account.
You are welcome to use EAs at Infinity Forex Funds as long as the EA is not spamming our servers with over 7K messages a day – in that case the broker would change the password to stop the spamming and ask you to change the EA. Please ensure you are using your own EAs instead of copying other’s trades.Kind regards
Martin
Dear Everyone,
I would like to ask you for your help regarding Funded account. I have 100K Infinity HFT already passed in december 2023. I already withdrawall in february some amount (profit share 60%). After this in March 2024 based on positive feedback on Forex Gold Investor I connected this robot to this my 100K Infinity HFT account. It was running very well and 2 weeks ago I asked profit share/withdrawall in Infinity but their answered me following:
Dear Trader,
We are writing to inform you of the issue that has been identified with your trading with us.
For further explanation, our internal team recently discovered some discrepancies related to trading activity that may have impacted your account XXXXXX.We have conducted a thorough investigation and found that your trading account was linked to the same IP Address as a third party that resulted in a breach of our trading policies.
Unfortunately, as a result, your account has been suspended.My question is: This Forex Gold Investor is not permitted to connect on HFT funded account?
Sorry for asking but I see so many video where this robot is connected on funded accounts without any problems and seems its alloved. Or maybe I´m using wrong type of account or type of settings?
Thanks for any helps or support